Terms of Service

These Terms of Service are the agreement between you and Obble AI Private Limited, a company registered in the State of Telangana, India ("Obble", "we", "us"), for your use of Obble at obble.ai.

By creating an account or using Obble, you agree to these terms. If you use Obble for a company, you confirm you are allowed to accept these terms on its behalf, and "you" means that company.

Our handling of personal data is described in the Privacy Policy, which forms part of this agreement.

Obble runs a three-round hiring funnel: an AI phone screening, an AI interview, and a final interview a person runs. For that last one it gives a pre-interview brief and the questions the earlier rounds justify, and afterwards an auto-drafted report with AI-suggested, human-confirmed scores. Its scores measure coverage of the role's own written requirements, with cited evidence; it assists the human and never makes the hiring decision.

Obble is a software tool. It is not an employment agency, a recruiter, a background-check provider, or a source of legal advice.

• You must be at least 18 and use Obble for legitimate hiring or evaluation.
• Sign-in is passwordless (a one-time code or magic link). Keep your access secure; you are responsible for activity under your account.
• Each organisation has exactly one Admin (the billing owner) and any number of Members. Members join by an Admin invite, or by requesting to join a workspace on a verified company email domain, which the Admin approves. No one is added to a workspace automatically.
• There is one workspace per verified work-email domain.

When you use Obble, you agree to:

• Use it lawfully, and only for genuine interviews and evaluations you are authorised to run.
• Get the candidate's consent. Obble shows a consent notice, but you remain responsible for having a lawful basis to interview and record, and for following the employment, privacy, recording-consent, and anti-discrimination laws that apply to you and to the candidate.
• Give candidates any notice the law requires, and run any bias audit the law requires, before you rely on the tool.
• Only upload candidate information you are allowed to share with us.
• Not use Obble to discriminate against anyone.

Obble's questions and scores are aids for a human, not decisions. You agree that:

• a person confirms every score and owns every hiring decision; and
• you will not treat Obble's output as an automated decision, or as the sole basis for hiring, rejecting, or ranking anyone.

To be clear about the product's limits: Obble does not produce an overall cross-round hireability score, does not recommend hire or no-hire, and does not analyse faces, emotions, confidence, or honesty. Its per-requirement match scores are evidence for your decision, never a decision. You agree not to try to repurpose its outputs to create the results it refuses to produce.

You agree not to:

• break the law, or infringe anyone's rights;
• interview or record where you do not have consent or a lawful basis;
• upload harmful code, or try to break, scrape, overload, or reverse-engineer the service;
• resell, rent, or sublicense Obble without our written permission;
• use Obble to harass, deceive, or discriminate; or
• use it for any purpose it is not designed for.

We may suspend or limit accounts that break these rules.

Candidates are not our customers. A candidate never pays, never needs an account, and never sees the interviewer's questions or scores. A candidate uses a single-purpose link to join one interview, and is told that an AI assistant supports the interviewer.

If you are a candidate, your use of Obble is limited to joining and taking part in the interview you were invited to.

Obble is sold as prepaid credits. A credit costs one US dollar, and a round costs the credits its kind costs to run: 1 for an AI phone screening, 2 for an AI interview, 3 for a human interview. Buying more at once lowers the price per credit; the current ladder is shown on the billing page.

• A round's credits are reserved when you invite a candidate, consumed only when the candidate joins and the call runs past two minutes, and released back to your balance in full on a no-show, an expiry, a cancellation, or a drop within the first two minutes. You are not charged for an interview that fails before it really begins.
• Past two minutes the round's credits are spent in full. Interviews from before 31 July 2026 settle at whatever they reserved when they were booked; a price change never reaches an interview already in your calendar.
• A round's credits cover a single call up to a 90-minute limit.
• We charge one global price in US dollars. Local taxes (such as GST, VAT, or sales tax) are added on top, based on where you are.
• New organisations may claim 100 starter credits, once, from the billing page. It is subject to anti-abuse checks (a verified work email, one per organisation, and a per-domain limit), we may ask for a payment method before granting it, and we may withhold it where we suspect abuse.

Payment and refunds

• Outside India, Paddle is our Merchant of Record (the seller on your invoice, which also handles tax). In India, Razorpay processes payments and provides a GST invoice. Their terms also apply to your purchase.
• Credits are prepaid and generally non-refundable, except as set out here, as required by law, or at our discretion. They have no cash value and may expire when an account is closed.
• Candidates are never charged. Prices and pack sizes may change, and changes apply to future purchases.

Obble's prepared questions, transcripts, and suggested scores are generated by AI. They can be wrong, incomplete, or mis-transcribed. They are aids for a human, not facts and not decisions. You must use your own judgement and confirm everything before you act on it. We do not warrant that any question or score is accurate, complete, or right for a given hire.

You keep ownership of your content: your position context, your candidate information, the recordings, and the reports. You grant us the limited rights we need to host and process that content to run the service, keep it secure, and improve your organisation's interview quality, as described in the Privacy Policy.

Our handling of personal data is governed by the Privacy Policy and, for business customers, a Data Processing Agreement. We do not sell your data, and we do not use your private interview content to train any third party's public AI models.

Obble, including the software, the question-generation system, the designs, and the brand, belongs to us or our licensors. We grant you a limited, non-exclusive, non-transferable right to use Obble while your account is active. You receive no other rights.

If you send us feedback or suggestions, we may use them freely to improve Obble, with no obligation to you.

Each side will protect the other's non-public information and use it only to make the service work, except where the law requires disclosure.

We work to keep Obble available and reliable, and the live call is built to keep working even if the AI part is unavailable. We do not promise that the service will be uninterrupted or error-free.

We may change, add, or remove features over time. We will give reasonable notice of a material change that significantly reduces core functionality.

You can stop using Obble and close your account at any time.

We may suspend or end your access if you break these terms, do not pay, or use Obble unlawfully or in a way that puts others at risk. When your account closes, your right to use Obble ends, and we delete your data after a short backup-purge window (see the Privacy Policy). Unused prepaid credits are forfeited unless the law requires otherwise.

Obble is provided "as is" and "as available". To the extent the law allows, we disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

Obble is a decision-support tool. You are solely responsible for your hiring decisions and for following the laws that apply to you. We are not responsible for hiring outcomes.

To the extent the law allows, neither side is liable to the other for indirect, incidental, special, or consequential losses, or for lost profits, data, or goodwill.

Our total liability for any claim relating to Obble is limited to the amount you paid us in the 12 months before the claim (or, if you paid nothing, a nominal amount).

Nothing in these terms limits any liability that cannot be limited by law, such as for our own gross negligence or wilful misconduct, or any consumer rights you have that cannot be waived.

You will defend and cover us against claims, losses, and costs that arise from your use of Obble in breach of these terms or the law. Examples include interviewing or recording someone without consent, discrimination, or using Obble's outputs to make automated decisions.

These terms are governed by the laws of India. The courts of the State of Telangana, India have jurisdiction over any dispute, subject to any mandatory consumer-protection rights you have where you live.

Before starting a formal dispute, please contact us at legal@obble.ai so we can try to resolve it.

We may update these terms from time to time. The "Last updated" date at the top shows the current version, and we will notify Customers of material changes. If you keep using Obble after a change takes effect, you accept the updated terms.

• If any part of these terms is found unenforceable, the rest stays in force.
• If we do not enforce a term right away, that is not a waiver of it.
• You may not transfer these terms without our consent; we may transfer them as part of a merger or sale.
• These terms, with the Privacy Policy, any Data Processing Agreement, and any order you place, are the whole agreement between us.

Have a question about these terms, or anything else? Get in touch and we will be glad to help. You can reach us at:

Obble AI Private Limited
State of Telangana, India

• Legal: legal@obble.ai
• Support: support@obble.ai