We are building recruiting software, so we need someone who has actually recruited. This role is for a person who has run an agency desk, knows what a bad screening call costs, and can tell the difference between a requirement and a wish.
Half of the job is making new agencies successful in their first month. The other half is telling engineering what is wrong with the product, with the authority of someone who has done the work.
What you will do
- Onboard new agencies: set up their positions, screening criteria, and interview structure so the first real candidate goes through cleanly.
- Sit in on sales calls as the person who speaks the customer's language.
- Own the quality of what the AI asks and what the report says, judged the way a recruiter would judge it.
- Turn what you see across agencies into product requirements and into the templates every new customer starts from.
What we are looking for
- Three or more years in agency recruiting or staffing, with real desk experience rather than only coordination.
- You can explain to an engineer why a screening question is wrong, and be specific about it.
- Comfort in a customer-facing role, including the difficult calls.
Nice to have
- You have run or managed a desk at a US-facing agency.
- You have configured an applicant tracking system for a team.